ISO 9001 : 2008

Probably the best method of "getting up to speed" with the ISO9001:2008 standard. Included in the training course are all the elements of ISO9001 - covering the structure of the standard, which comprises four principal subsystems:

  • Management Responsibility - requirements, policy, planning, management systems and responsibilities, and review.
  • Resource Management - requirements, human resources, information, infrastructure and work environment.
  • Product and/or service realization - customer related processes, design and development, purchasing, production and service operations and control of measuring and monitoring devices.
  • Measurement, analysis and improvement - Measurement and monitoring of system performance (auditing) customer satisfaction and processes, control of non-conformity, analysis of data and improvement.

Each ISO9001 (2008) requirement will be explained and interpreted - followed by practical application of the particular requirement i.e. the requirement in practice. Here, practical guidance is given in the application of the requirement, by providing examples of procedures, forms, check lists, etc. 

Business Benefits

To provide delegates with a thorough understanding of the principles and requirements of ISO 9000:2008.
Course delegates will be able to as a consequence of this course:

  • Confident in interpreting the ISO 9001:2008 standard
  • Able to apply to specific industrial areas e.g. Manufacturing, Service, Software, Projects, etc.
  • Identifying the most appropriate implementation approach
  • Understand the role of Quality Department in the implementation programme
  • Coherently answer questions regarding ISO 9001:2008.
  • Be validated and certificated as an ISO 9001:2008 practitioners.

Who Should Attend?

  • Quality Professionals and Senior Management wishing to introduce the ISO 9001:2008 standard
  • Quality Auditors.
  • Management and Staff wishing to understand the implication of the new ISO 9001:2008 standard

Course Structure

Items covered include:

  • QA Principles
  • ISO 9001;2008
  • Quality Department responsibilities
  • ISO 9001:2008 Programme and Planning
  • ISO 9001:2008 Processes, Procedures, Check Lists and forms
  • Audit Check Lists
  • Audit feedback, reporting and closure.

Course dates and cost

Get in touch to arrange a free initial meeting or to find out more